How it works · Guidance
No new app for your guests, no new habits for you. Connect Beds24 or Smoobu once and StayLingo answers every guest in their own language, 24/7 — here's the whole journey, honestly, step by step.
Sign up with Google, email or phone on the sign-up page. Founding hosts are activated personally — we onboard the first 20 one by one, so your setup is done with you, not dumped on you.
One secure connection to your channel manager. That's how StayLingo reads your real calendar and reaches the guest messages from Airbnb and Booking.com — no passwords shared, disconnect any time.
Check-in instructions, door codes, Wi-Fi, parking, house rules, your upsell prices and your tone — warm, formal, playful. StayLingo answers as you, in 30+ languages.
Every message answered in under a minute, in the guest's language, calendar-checked. Upsells offered with payment links when the moment is right.
Your inbox shows every conversation translated. Jump in and take over any chat with one tap; StayLingo politely steps aside.
Complaints, refunds, emergencies: never auto-answered. You get a WhatsApp alert with a suggested reply, and you decide. That's the rule — it never changes.
Host guidance
The better your guide (parking spot, quiet hours, best bakery nearby), the better every answer in every language. Ten minutes here saves you hundreds of replies.
Late checkout at €20–€30 converts best across Europe. StayLingo offers it only when the next guest's arrival makes it safe.
Not to work — to spot patterns. Three guests asking about the same thing means your listing page needs one new sentence. We'll point it out.
If a message ever feels wrong, take over. Human judgment always outranks the AI — in the product, not just in this text.
Founding setup is personal and free for the first week. €9/listing per month after that — founding rate fixed for life.
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